[Resolved] Quikr — Ad id[protected] horrible experience

Tithi21

Address:

700059

Horrible service. I called the company a few days back asking for their aerobics home service, they readily agreed initially. I was clear from the beginning regarding the payment and my location and they even agreed with my requirements. Then on the day of the beginning, she never arrived and didn't ever bother to inform us.
I called them up instead and i was told that all of a sudden they can't come because of the distance and will only come if the previously discussed amount is doubled!!! Is this the way quickr functions? Should consumers choose quickr and its respective ads to get cheated? Where is the authenticity?
This issue should be addressed as soon as possible keeping in mind that this health instituion is out there waiting for its next victim to harassment.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Apr 12, 2016

Quikr Customer Care's response Dear Tithi, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr