[Resolved]  Quikr — ad id[protected]

Address:Bangalore, Karnataka, 560062

Hi quikr doorstep,

I ordered below lcd tv which arrived with display glass broken which happened in transit. I want to initiate an refund for this transaction. Seller had sent me detailed pics before shipping which is also present in the ad stating it had some card issue causing blurred images but display glass was perfectly fine but the lcd tv when arrived had the lcd display cracked and it has happened during transit. I am attaching before and after images of shipping, including packaging images. I also received confiramation call from quikr personal at time of pickup of item from seller premises confirming the mirror image issue and no crack on display of the lcd tv, he also sent me pics of the packaging done before shipping. Since item arrived is not as specified request you to please refund the transaction amount. Thanks. Ticket no:[protected].

Regards,
Kumar
[protected]
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Oct 26, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Sep 20, 2017
ajya pk's response
this product buy by quikr.. iwant to sell in buy back offer...
Verified Support
Sep 21, 2017
Quikr Customer Care's response
HI Yogi. We regret the discomfort caused. We shall get in touch with you shortly and address your issue. Thank you
Oct 09, 2017
Updated by yogiyadav84
I was told that reverse pickup will happen for the defective item mentioned in the above complaint but no has yet came to collect the defective item even after a week. Can I please get an update on this as I cannot get any info from calling the customer care number, they just say they will get back in 24 hrs and never do.
Nov 03, 2017
Updated by yogiyadav84
Reverse pickup completed and product amount was refunded. Please mark complaint as closed.
Complaint comments 

Comments

Sir, i was just post a add in quikr about selling my ipohone on quikr..
they gave me SLA was next date.. bt 6 days is completed but no confimation call and no one came to your side to attend the product..
how many days to confirm the product.. they will come or not..

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