[Resolved]  Quikr — ad id:[protected], quikr doorstep not delivering the product to buyer and causing trouble

Address:

Quikr India Pvt Ltd, Gunta No.106,Sub No. 5,6,7,8 & 9, D.No. 167, Dr. SRK Nagar, Rachenahalli Thanisandra, Post, Hobli, Krishnarajapura, Bengaluru, Karnataka 560045, 560066

I have posted an ad for my used bed and mattress on 29-sep-2019 on quikr portal.
A buyer contacted me and purchased the bed on 13-oct-2019
My bed and mattress were picked up by quikr on 19-oct-2019
Since that day i am contacting quikr through
A. Customer care number,
B. Mail communication and \
C. Chat communication.
Everyday they gave update "i request you to kindly wait because i\'ve highlighted this issue on priority. And our team will call you by today anyhow."
Also quikr mentioned they have operational issues as below with daily different update:
1. Vehicle not available
2. Vehicle got break down
3. Holiday season.
And buyer was contacting me daily that quikr did not deliver the product.
Finally buyer doesn't want to waste time and cancelled the order on 28-oct-2019.

So due to quikr operational issue, buyer cancelled the order and quikr failed to deliver.