[Resolved]  Quikr — Ad[protected] — product got damaged

Address:Kolkata, West Bengal, 700102

Product get damage during delivery with reference ad[protected]
Product get damage during the delivery by delivery person.
According the seller pic in quicker the product (Iron showcase) was in good condition. But when the delivery person deliver the product it's totally damage
Many part of the showcase get damage and scratch.
If quicker service deliver the damage product then no need to provide the service delivery system.

There is no responsibility of quicker person to deliver the product in a right approach. One more thing before delivery the product quicker delivery boy call to customer and charging the money for service. While customer already pay the deliver charge during the purchase of product. The driver and helper of doorstep service also asking money to deliver the product. If customer refuse then they are not taking care the product and delivery damaged product.
Please consider the matter and ensure me that the damage will repair or product will replace.
+2 photos
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Sep 24, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
Quikr Customer Care's response
Hi Smruti,

We are sorry for the trouble you've faced. We've escalated your issue to the concerned team and they are looking into the problem.

- Team Quikr
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