[Resolved]  Quikr — amount not credited to my bank account

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I sold this on doorstep and the item got delivered to the buyer successfully. I received the cash on my quikr cash and i requested to transfer it to my bank account.
Then i received this sms from quikr saying
"we have successfully transferred rs.2126.00 from your quikr cash balance to your bank account"
But since then i've been checking my bank account, i haven't received the amount in my bank account yet while the quikr cash has been debited with 2126 rs.
Please look into it. Where is my cash...