[Resolved] Quikr — Amount paid and product not yet delivered to me

sumedh.dange

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 400 013
Website:	quikr.com

Hi Team,

I brought a product from Quikr on 13th Jan at Rs.10001(Product AC: Pickup Location: Thane, Mumbai and Delivery to Goregaon E, Mumbai), and since then everyday I am chasing to Quikr Customer Care for delivery status and they are keep saying from day 2 that we have forwarded your order to delivery Team and they will get back to you shortly, but till date Seller and me have not received any call from Quikr/Delivery Team...till date i have made more than 25 calls and sent 33 emails but no action taken.

Ad ID :[protected]

Kindly take strict action against Quikr.
Quikr Customer Care : [protected]
Boxmyspace Delivery Team : Yogesh : [protected]/ [protected]

Thanks,
Sumedh
[protected]

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Jan 21, 2016

Updated by sumedh.dange Team,

I have received fraud caller and he asked to for Credit Card Number and CCV number.
Kindly take strong Action
Received call from +91-[protected]

Thanks,
Sumedh

Verified Support

Jan 22, 2016

Quikr Customer Care's response Dear Sumedh, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr