[Resolved]  Quikr — assured mobile phone

Address:110009

Order id[protected]
I had ordered a quikr assured iphone 8 plus which i received on 1st of may, the phone was defective (Camera was not working and the speakers as well and a full charge lasted only for 4 hours).
I asked for replacement which was initiated on 7th of may.
Its 27th may today but i have not still received my replacement order yet.
The whole phone cost me ₹43000, there is no option for refund and i don't know whether i'll be getting the phone or not.
I tried calling quikr services, nobody answered neither did they reply to my emails regarding the replacement.
Its about to be one month now but i have not got the phone back and there is no refund option as well, i spent ₹43000 for that piece of crap.
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Jul 1, 2019
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
Quikr Customer Care's response
Hi, our certified team will look into your issue shortly and address it. Thank you.
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