[Resolved]  Quikr — bogus customer service

Address:

Mumbai City, Maharashtra, 400037

Hi,
i had requested on 22th august for blocking my quickr account and i was assured by customer care personnel that my account will be blocked and i will not be receiving any further calls or messages from quickr. However i am still receiving the same . I today called the executive miss Pooja kumari today and she was acting very rude to me. she told me that i am unsubscribed from the quickr. i told her i am still receiving mails but she did not agree to it. Then i told transfer the call to your senior. she told me there is no senior and she is on the top. Later i disconnected the call saying that i will complain against her. She told me do. After 10 mins i called back quikr helpline and this time some other guy picked up the call. I told him to transfer the call to senior he could transfer the call to senior. Later i came to know from the team leader Hemant that Pooja Kumari is just a normal executive and above here there are 2 people. One senior and then Team leader also i came to know that i am not unsubscribed from quikr. This is the kind of service you provide? People like pooja kumari consider themselves as boss and talk rudely to people? Kindly escalate this complaint further.
Also i have attached the screenshot of mails received from quikr as people like pooja kumari think that we consumers are liers.