Quikr — Cancel my order and refund the amount

I placed an order on 26th of August and paid the whole amount but still shows yet to confirmed. If you can't give the order on time then please refund my money and cancel the order. I am attaching the screenshot of my order. This is my transaction and ad id.
Transaction ID:[protected]
AD ID :[protected]
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Hi, kindly message your contact details and AD ID or email to [protected]@quikr.com we shall assist you. Thank you.

It is surprising that with many complaints aginst Quikr in span of few days .only a reply is given to give trasaction ID and thereafter whether issue is resolved or not is not known. Some Govt authority nerds to take note of this as 90% dealing with Quikr for one or other thing may not be posting their complaints .The Company is growing by making fool of people by its representatives and consumers have no mechanism for redress.

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