[Resolved]  Quikr — cancel order after confirmed order & delayed in delivery

Address:B/1710, WEST GATE BUILDING, NEAR YMCA CLUB, AHMEDABAD, 380051

Ref. Ticket no. [protected]

I have place an order on 08/11/2019 and made payment on 08/11/2019
But till now there is no status about the pick up schedule. I have this deal done through afiya from quikr.
First deal was cancelled by seller after confirmation how seller can cancelled deal and the same sold offline?
What step you have taken against the seller??? Till today the seller is active at your site. Do you think this seller
To block?? After committed how he can cancel the order?? This type you have business policy??

Secondly we have done second deal with other seller on 11/11/2019 and afiya has 100% committed to pick on or
Before 12/11/2019 but unfortunately it couldn't. Even today after several reminders but there is no
Any updating nor any response. Like quikr much bigger co. Has too much poor service???

Quikr has failed to deliver the material as per re-schedule date also.
First you have schedule 19th nov. Then revised to 21st nov.2019.
Even you failed to deliver on re-schedule date. Your service is very very
Very lazy / poor nor you stick on words. Even quikr has not taken any action
Against seller who has cancel the order after confirmed.

On 22nd i was event and i have to take laptop on rental becoz quikr has not
Deliver my order product. Till today still there is no any update when he deliver. It is already passed more than 15 days of made payment.

I request you to please give me compensation rs. 5000/- order refund my full amount rs. 11200/- urgently.

Regards
Ramesh modi
[protected]
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Nov 27, 2019
Complaint marked as Resolved 
My Complaint Dtd. 23.11.2019 I regret to inform you that I have not received any response then how to show Complaint mark as RESOLVED. Every step failed Quikr in Commitment, Delivery and Response. Daily sent mailed to their doorstep, support and bazar but no one has any response. Quikr has changed 3times delivery schedule and Re-schedule like 19th, 21th and 27th. in all schedule he failed even he is not taking any action against logistics nor he giving local logistics contact number nor arrange for pick up. and not refund my full amount also. it is passed appx. 19 days. I look forward to receive your favourable reply with amicable solution. regards Ramesh modi 9979037999
Quikr customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2019
Quikr Customer Care's response
Hi Ramesh, we apologize for the inconvenience caused. Our doorstep team will look into this issue soon and address it. Thank you.
Nov 27, 2019
Updated by r.modi99
Till now there is NO Response nor resolve the issue.
Nov 27, 2019
Updated by r.modi99
My Complaint Dtd. 23.11.2019
I regret to inform you that I have not received any response then how to show
Complaint mark as RESOLVED.

Every step failed Quikr in Commitment, Delivery and Response. Daily sent mailed to their doorstep, support and bazar but no one has any response.
Quikr has changed 3times delivery schedule and Re-schedule like 19th, 21th and 27th.
in all schedule he failed even he is not taking any action against logistics nor he giving local logistics contact number nor arrange for pick up. and not refund my full amount also. it is passed appx. 19 days.

I look forward to receive your favourable reply with amicable solution.

regards
Ramesh modi
[protected]
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