[Resolved]  Quikr — cancelling the order/ no one responds

Address:Bangalore, Karnataka, 560036

Transaction id[protected]
I have ordered mobile phone i paid money through quikr.
I felt the seller is not trustworthy.

So i wanted to cancel the order.
But the pathetic experience.
- there is no option for cancellation.,
- you cannot call customer care. They will only call back but i am waiting from complete 1 day no one calls. We don't have option for contacting any one.
- even some how i managed to use chatbot from quikr.com. Still that guy dont do any thing. He told our customer care will contact you.
- in portal there is no sign on order that user requests for cancellation.

I think this is kind of fraud not allowing customers to cancel the order/ contact any one from quikr.

I want the order to be cancelled and refund has to be initiated with confirmation.

I want
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Sep 19, 2019
Complaint marked as Resolved 
This is not resolved
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2019
Quikr Customer Care's response
Hi Pavan, Kindly help us with your contact details and AD ID we shall assist you. Thank you.
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