[Resolved]  Quikr — Chinon lens instead of auto revuenon delivered

Address:Gurgaon, Haryana, 122003
Website:www.quikr.co.

Hi, i ordered auto revuenon 50mm f1.9 pentax k mount prime dslr lens manual mode (Ad id[protected]. The lens was delivered to me on 22nd march'17. On opening the packet i realized that there were following problems with the lens: 1) the lens delievered was chinon make instead of auto revuenon. 2) the delivered lens has fungus and haze. I raised the issues with the customer support of quikr twice but was advised to speak to the seller which i cannot as seller is not responding me.
Was this information helpful?
No (0)
Yes (0)
May 5, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2017
Quikr Customer Care's response
Hi Atal.

Apologies for the discomfort caused. We have raised your issue and our support team will address it ASAP.

Thank you
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    523
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information