Quikr.com — Want refund for my product.

Address:	500013
Website:	www.quikr.com

I have purchased a unboxed mobile I.e. micromax canvas xpress 2, order id 10065345.on 30th Dec.2015

I received that mobile on 10th Jan.2016 but I can not found mobile battery in this package. and I immediately contact to quikr and receiving person was came from u and I return that product for replacement on 12th Jan 2016.
but till now I haven't got any update from u.. I called to person who was picked mobile he was told that your mobile was successfully returned to quikr. But after several calls followup attempts their representative said that they were processing it.

Till 1st of March I havn't received any updates from them Again i contact them on 3rd of March and claim for the refund. They were agreed for that and told to me your refund received till 14th Of March. but i havn't received.again i contact them and they told me your refund will received next 10 days means till 24th of March. But still I havn't received it. SO i am so much irritated for their service. And Lastly decide to complaints against quikr.com for my valuable money.

Now as a customer I am very unsatisfied for their service. they are very unresponcible. I am so much disappointed for their service.