[Resolved]  Quikr — Damaged bed set

Address:560008
Website:bangalore.quikr.com

I had purchased a bed set - product id[protected] the delivery slot was for 12:26 - 3:26 pm, but however, the product was deliverd to me at 12 am; which is so damn not delivery ethics. Anyway, the delivery man was very persistent in getting pod papers signed; which i signed. I was late to reach out to him when i found out the product was in a bad condition as there was no light to even inspect the product at the middle of the night. - he was already gone - when asked him come back and take back the product he said i can't do that, instead call the customer care to resolve the issue. The product is a garbage - cracked everywhere, nails sticking out, mattress ripped open all sides. Total piece of garbage, i feel like i've been cheated here. I kindly request you'll take strict action against quikr for being so irresponsible in delivering the product and also for being so bad in customer relations - i literally had to call several times to get to the right person and get a solution. Pfa images for your reference.
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Feb 25, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Jan 24, 2017
Updated by Ryan Adrian
I want quikr to refund my money and also take away the product ASAP as I live in a studio apartment with a space constraint.
Verified Support
Jan 25, 2017
Quikr Customer Care's response
Hi Ryan,

We regret the inconvenience caused to you. We've shared your details with our support team and they shall get back to you.

Thank you.

- Team Quikr
Complaint comments 

Comments

Sir quikr is very bad company . he ripped my money 5000
quikr not refund my money
this is totally fraud company

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