[Resolved]  Quikr — Damaged product inspected and delivered by quikr

I need to file consumer complaint against quikr by fooling me 25 days and delivering me a damaged product .
I am being contacting syeda ameren and John senior persons from Bangalore for my refund on a damaged product delivered by quikr which was inspected and qualified by quikr .
Initially I was promised for refund and on my continuous follow up., finally after 25 days I am getting a response through call saying no refund and that too Order my several follow up calls till now.
This is really making me upset and mind rest less on losing my money and fooling me .
Let me know how to proceed on legal actions or if someone could help me to proceed on this.
This damaged product was inspected by quikr and certified by them .
And delivered me made me fool .
Order ID from quikr door steps[protected]
Complaint raised ticket no in quikr [protected]