[Resolved]  Quikr — Damaged product try to return

Address:	New Delhi, Delhi, 110045
Website:	www.quikr.com

Hi team,

I tried to sold the product on quikr. My ad id is "[protected]" i finalized the deal and sent the product for delivery to buyer. Quikr doorstep team picked the product without any packaging. After one day i received the call that your product is not deliverable and want to return. I called to buyer for reason and he told me that doorstep team told that your stair is narrow that's why i ma returning the product. Even he not tried to deliver this.

After two days doorstep team reach at my team with product for return and i was surprised to see that my product was damaged more than 10 places. I refused the return in this condition. I talked to customer care number and sent a mail which ticket id is "[protected]".
On 20th may. I again received a call that now your product is in original condition and want to deliver the same. Doorstep team again reach on 21 may with same damaged product as he tried to return first time. Again i refused the return.

After 2 hours of return i received a message that your product is successfully returned which is totally wrong and fraud message.

After that i called to customer care number of times but not received any result.

I need my product is in either same condition as i given to doorstep team or my sell amount.

Please see some image of second return attempt

Thanks,
Madan thakur
[protected]
Quikr ad id "[protected]