[Resolved] Quikr — defective iphone received with order id 10487576

[Resolved] Quikr — defective iphone received with order id 10487576

K kavya.gupta from Rajsamand, Rajasthan

I have ordered iphone 5s on 10th dec 2018 and received phone on 14th dec 2018 (Order id 10487576; sub order id 750707). After receiving the product, when i started the phone it was malfunctioning, problem in touch and hanging. I have also taken onsite assured warranty for which i paid rs 348 extra and 7 days replacement guarntee. I have purchased this product from quikr for its brand image and trustworthiness. I want to replace this product or want my money return (Rs 5800). Please do needful in this regard and inform. Yesterday also i sent request for this but didnot get any response. Please look into this matter on priority Thanks Kavya gupta +1 photos +1 videos Was this information helpful? No (0) Yes (0)
Jan 16, 2019 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Dec 15, 2018 Updated by kavya.gupta I have ordered iphone 5s on 10th Dec 2018 and received phone on 14th Dec 2018 (Order id 10487576; Sub order id 750707). After receiving the product, when I started the phone it was malfunctioning, problem in touch and hanging. I have also taken onsite assured warranty for which I paid Rs 348 extra and 7 days replacement guarntee. I have purchased this product from quikr for its brand image and trustworthiness. I want to replace this product or want my money return (Rs 5800). please do needful in this regard and inform. yesterday also I sent request for this but didnot get any response. please look into this matter on priority Thanks Kavya Gupta Verified Support Dec 16, 2018 Quikr Customer Care's response HI Kavya. Apologies for the discomfort caused. We shall get in touch with you shortly and address your issue. Thank you
2 Comments	Share
Submit Close

Related Quikr reviews

View all 5423 Quikr Reviews

Comments

priyanka0610

Fraudsters! They will take your money and disappear. Don't waste your time.

Kanchana Yadav

from Mangalore, Karnataka

No hot water from five day, washing machine not working food is worst.lift and TV also not working . people irresponsible.quiker customer care worst service.not able to reach person to talk.