[Resolved]  Quikr — defective phone

Hi i bought a second hand phone from quikr which was delivered on 24 of march 2018 and the phone i recieved is defective and i called them from replacement that same day and till now they did not pickup my phone and telling me every day that we will pickup your phone today. Sub order no is 614915 please help me. I will attach the bill and the video of the phone so that you can see the defect.
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Jun 17, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 11, 2018
Quikr Customer Care's response
Hi Ajay. We regret the discomfort caused. We shall get in touch with you shortly and address your issue. Thank you
May 15, 2018
Updated by ajay366
as per you said that you contacted me but still their is no contact made from your side and your customer care is telling me that they pickup the phone everytime when i call them but still they didn't pickup its already been around 45 days so either you reslove quickly or i will take legal actions against your fraud.
May 18, 2018
Updated by ajay366
still you are not contacting me quikr
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as per you said that you contacted me but still their is no contact made from your side and your customer care is telling me that they pickup the phone everytime when i call them but still they didn't pickup its already been around 45 days so either you reslove quickly or i will take legal actions against your fraud.

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