[Resolved]  Quikr — defective product sale - with no refund to customer

Dear Team

I have ordered through quikr certified refurbished phones .
Order id 10296519 dated 10.11.17.
I have received a defective product which has been certified by quikr has excellent phone in the ad. From the receipt date of the phone, i have quikr team no of times & i don't any response or even a call back from quikr team to promise me on the defective product refund .

Only i am calling quikr customer service for clear response but even then i don't get a clear one customer service .

I have just received this iPhone today from quikr .

Quikr customer care team does not provide a valued response to make customer satisfied clearly .

Pls don't cheat other customers in these ways and their time for follow up calls and put them into high tension and mental illness .

I am totally out of control on my mind, paying money & begging the team for my cash refund .
It makes my really mental ill .

Pls find the list of mail communications which has been provided to team for responses .

A customer has to beg quikr team to get day to day updates with paid cash to quikr for the defective product delivery .

Regards

Karthik Mohan
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Jan 11, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Nov 29, 2017
Quikr Customer Care's response
Hi Karthik. We regret the dismay caused. We shall get in touch with you shortly and address your issue. Thank you
Dec 01, 2017
Updated by karthikmohan
Its been two days from Quikr customer care . I dont have any update . and i dont see any seriousness by quikr team .
Complaint comments 

Comments

Its been two days .. i dont have any update ...

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