[Resolved]  Quikr — delay in payment

Address:1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel Mumbai Mumbai City District Maharashtra India, Mumbai City, Maharashtra, 400013

It's been 24 days since quikr team has been harassing me for the payment that is due to me against selling a brand new almirah on this platform. Each time they come up with a new excuse. First, they harassed me for the product pick up date & time. I cooperated with them in the hope that a company so-known will not cheat so badly with me. They have picked the product, the buyer has started using it and here i am, begging for my money. Each time they give a new excuse for not processing the payment. "we are facing technical issues", "give us alternate bank details", "email us everything (Twice this has happened)"it will take 3-5 workings days (It's been 24 days since the deal was done). They have charged me a huge fraction of the transaction amount as "convenience fees" while all they have done is caused me inconvenience. Their customer care team doesn't respond on social media, they send auto-responses on email and their call centre never calls back. I have been cheated.
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Sep 12, 2019
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
Quikr Customer Care's response
Hi Nupoor, Kindly help us with your contact details and AD ID we shall assist you. Thank you.
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    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
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