[Resolved]  Quikr — Delivery Issue | Money Stuck

Address:

Delhi / Lucknow

Bought a camera on 1/12/21, paid the amount and the amount is stored on escrow obviously but no one has come to pick up the item as told by the seller yet. This is causing both o[censored]s trouble as he cannot even courier it to me personally since he hasn't received the amount and neither it is getting shipped to me.
To me it is showing pending and to him it is showing delivered. I needed the product urgently but huge mismanagement and errors on Quikr's behalf. They took 224 as convenience fees but one can see the inconvenience they have caused. I'm afraid that the seller will get pissed off and no longer try to communicate with me while my money is also stuck.
I have raised multiple tickets and contacted them several times but no response except from an auto-generated message.

Transaction Id:[protected]