[Resolved]  Quikr — Exchange order related

Address:New Delhi, Delhi, 110059
Website:www.quikr.com

Hi,
I've gone through a exchange offer with an order id 10154802. Order has been placed on 5th May'16 and got a confirmation text that estimated delivery time is 4-8 days from the order date. Today's the 7th day & haven't heard any further update about my order. Called the customer service number & they saying it will take 15days more.
What's going on? Why don't you stick with the promise you did?
I've removed the complete data from old phone & packed it because I'm waiting for a new one. Its almost week & I'm without phone.
Who will compensate for this?
First thing is why delivery is talking long? I need you to stay on the words as you texted
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Jun 15, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 11, 2016
Quikr Customer Care's response
Dear Chirag, We regret the trouble you’ve faced. We have shared your Order Id details and our support team will get in touch with you. -Team Quikr
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