Quikr — extremely poor responses and revert by quick rto | |||
Quickr rto servies reflects what contradiction to "quickr" is. Their response rate to a query upon receiving the documents can cary from 10 to several days. However they are extremely quick only till the payment has been done. I had submitted my documents for rc card more than a month ago. However, i have been following up with quickr multiple times only to get updates which quickr should have sent and not after customer requests. I strongly see a lack in their expertise of rto services. Quickr should seriously look into the knowledge of processing requests by quick rto team. I am not quite sure if quickr has defined sla 's for reverting to emails, calling customers. Even if there is one, they aren't following for sure. Though i have requested multiple times for revert, i haven't received a call. I happen to see another similar complaint for the same issue. I am sure that quickr hasn't basically done anything to oversome this issue. I have been interacting with nawazulla, ramitha. Cr, renuka, dafda. Vikashbhai, puviyarasan. [protected]@quikr.co.in and ofcourse quicker rto services in cc. Extremely poor response rate. Was this information helpful? | |||
Quikr customer support has been notified about the posted complaint. Verified Support Oct 03, 2019 Quikr Customer Care's response Hi Reshma, kindly help us with your contact details we shall assist you. Thank you.
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