[Resolved]  Quikr — extremely rude and unprofessional behaviour

Address:	411030
Website:	www.quikr.com

Dear Team,

I am writing this complaint regarding one of your Executive's, Priyanka, (Mobile number: [protected]) extremely Rude and unprofessional behaviour.

Incident: Your Executive, Priyanka called our company's Owner/ Director on Saturday, 4th August 2018 at 3:15 PM regarding some offers about Loans. As we were having some Official celebration on that day hence he was really busy and couldn't talk much. He asked her to share her details on wats up and call back on Monday. She shared her details on wats up.

Today morning when my Director was driving to office in his car, this lady Priyanka called again. Due to heavy traffic and driving, my Director couldn't respond to her call.

After some time, at around 11:40 AM, she called up again. As my Director has reached office by that time hence he responded the call. Now, this lady, Priyanka demands him arrogantly "Why aren't you responding to my calls?? I have been trying to reach you since morning!" Surprisingly shocked, My Director first asked who are you mam? Then she told, I am Priyanka calling from Quikr, don't you have my number saved?? My Director replied her"Mam, I have not saved your number". Not only here she ends, she has the guts and dare to send and abrupt wats up message to him mentioning, "Do not fool Yourself".

He has shown that message to me, we both are shocked!!! and also failed to understand that why the hell she is talking like that and who the hell is she??

My Director who is an extremely busy Businessman, only failed to respond to her call once or twice, and this is how she reacts??

After this incident I am forced to think, Is this is the kind of Experience your Executives are giving to your customers??

I am really sorry to say but this kind of employees are definitely spoiling the brand name of Quikr and that for sure is impacting your business too.

I want Quikr to take strict action against this lady so that other customers or prospects of Quikr should not suffer from this kind of mental harassment.

Hope you understand the sensitivity and will take strong action against your this Employee.

I am attaching the screen shot of the wats up screen where she has sent that abrupt message to my Director.

Her Details:

Her Name: Priyanka
Her mobile number: [protected].

I am sure that you can take out her details from her mobile number and name.

We want an apology from her either by email or by phone.

Regards,
Anusuman P Saha
Senior Manager HR- Asset Financial Consultants Pvt Ltd., Pune
Voice: +91 776.885.1099
watsup: +91 708.397.8961
Email: anusuman.[protected]@assetfin.co.in