[Resolved]  Quikr — fake delivery timelines

Address:	Bangalore, Karnataka, 560029
Website:	www.quikr.com

Bought an almirah through quikr. They promised to deliver it on 15th july 2017, but didnt. By evening they said more workers would be required to pick up the almirah hence charges rs. 200 extra which i paid instantly. They gave us a delivery slot of 17th july 2017, 4-6pm but didn't even went to pick up the almirah from the seller. I took a special leave from work so that this could be entertained. The customer complaint helpline no. Promised that it will be delivered by 10pm on 17th july 2017, but still no sign of quikr people to even pick up the almirah from seller's place. They don't have any nodal/appellate authority details where we can escalate the matter and there is no sign of almirah. What is the point of such customer care center?
Our (Buyer & seller) work got hampered, three days went in vain waiting for them to showup and no sign of them.
My orders tab on quikr isn't showing any details, there is no system to track and there is no customer resolutions steps being taken.
Kindly look through this as companies like quikr will make someone loose on to time money and patience very easily.