[Resolved]  Quikr — feel robbed after paying quikr premium membership amount

Hi,

I was shifting my house and chose quickr services to sell my old things and uploaded an ad there, after which i started receiving the calls from quikr executives to sell their premium service.

I chose & paid their premium services on 3rd aug 2019, in which they ensure that my 4 ads will be uploaded on top of quikr site till one month to get the best prices. They made me believe that they themselves upload the pictures and amounts of the goods also & i do not have to be worried of this from then.

But since when they have got the transfer of premium amount which is 1408 rs, in their account the executive stopped calling, talking as well and only my one ad is uploaded on the website & i am unable to reach to any buyer till now. I am sharing the details of the amount paid below & the executive who was after my life & was calling and chatting with me unprofessionally on unofficial timings as well. Some times wishing me friendship day but not doing her job which was expected from her. (Isha malhotra= isha. [protected]@quikr.com
)

I have received an invoice, which is not opening since then. It was sent by [protected]@quikr.com & manpreet. [protected]@quikr.com
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Sep 27, 2019
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2019
Quikr Customer Care's response
Hi Parul, we regret the discomfort caused. Kindly help us with your registered contact details and AD ID we shall assist you. Thank you.
Complaint comments 

Comments

Took the money and never deliver the product
I had sold two items on Quikr in July and the buyer received the items and made payments to Quikr. But the money vanished from My Quikr cash account without my permission. The customer care said it’s a technical problem and they will initiate payment but no payment has been made. They keep putting me on hold and disconnecting.

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