[Resolved]  Quikr — fraud and false business from quikr

Address:Pune, Maharashtra, 411057

Hi team,

I want to highlight the false and misleading assurance from quikr team. As plenty of dealers are in linked with quikr assurance company. So i was in search of tv unit and got a call and whats up message from quikr team (Which they do always) that they can help me with the product. I chose one item and they assured me that tv unit will be delivered to me in dismantle form and once the order is delivered to me at the same time quikr team will assemble the item. I was convinced and paid the advance money.

Now once the order delivered to my home, the logistics team denied that they will not assemble it as it is not a part of the job. I messaged the same to the same quikr agent on whats up and then quikr team called me immediately and told me to pay the rest money and they had arranged for the carpenter and shall be visiting to my place by evening, on that note i paid the entire money and after then keep on calling quikr team / emailed them / chatting with the same quikr agent for almost 4-5 days about the carpenter but the guy keep on reading my messages and is not responding me, i wrote an email to quikr team as well but got no help at all from them as well.

For nearly 4-5 days i keep on writing to quikr person on whats up regarding his commitment / calling quikr team but no one helped me and seems i was fooled by them.

I had to arrange for a carpenter by myself and had to have paid extra 1500 rs for the assembly part.

I really had to suffer a lot from quikr.

Well if you run a business than stay loyal with your customers and dont try to cheat us.

I am not able to attach the chat and call proof for your reference. I can send you the proof over an email. Please drop an email to me if you need that.

Need your help and support against quikr team.
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Jan 13, 2020
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Dec 09, 2019
Quikr Customer Care's response
Hi Satpal, we are sorry for your experience. Kindly help us with your contact details or email at [protected]@quikr.com we shall assist you. Thank you.
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