[Resolved]  Quikr — fraud by magic maid services through quikr

Address:Mumbai City, Maharashtra, 143001
Website:Quikr.com

I used Quikr for Maid services and they suggested me various options one of which was 'Magic Maid Services' run by Mr. Virat Singh. He asked me for Rs. 20, 000 but I only wanted to pay Rs. 10, 000 and he totally agreed to it. I transferred the money to bank account holder "Lalit Sureshchandra Mishra" on Mrach 29, 2018, upon his request. Later he asked me pay Rs. 10, 000 more so that he could arrange for maids. I transferred Rs. 5, 000 on March 30, 2018 and later told him that I would only pay the rest after the maids arrive at my place.
He later gave me a contact telling me that he will be bringing me the maids to my home but to my surprise, that man came to my city Amritsar with the maids, but had co-incidentally had some injuries on the way, therefore returned back without even meeting me once. He didn't even picked my call all this time and only talked to me through Whatsapp. Very Surprising.
It has been a month since that incident and I have been constantly asking Mr. Virat Singh for refund of my Rs. 15, 000, which according to the contract was fully refundable. He kept delaying me and then just few days ago told me that he wouldn't refund my amount because I had given negative feedback about him on Quikr. After that, he stopped replying to my messages and picking my call. Please help me with this.
Also, Quikr should not suggest such fraudulent services and they even had labeled Magic Maid Services 'Verified' on their website.
I also have all the proofs of chats and calls and bank transfer.
I sincerely want your help with this case so that I can get my hard-earned money back.
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Jun 10, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Quikr Customer Care's response
Hi, This is certainly not the experience we want you to have. Kindly help us with your registered contact number and we shall look into it. Thank you
May 12, 2018
Updated by Peeyush Malik
Thank you for your response.
My registered contact number is [protected].
May 19, 2018
Updated by Peeyush Malik
Quikr, can you please help me
The person at Magic Maid services does reply at all neither picks up my call.
My hard earned money has been looted by that fraud.
Complaint comments 

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Hi
today i was trying to pay money to a laptop customer .Ad Id[protected] this is the ad id and the payment has failed telling. payment id is missing. and my money also debited from my account.please help me with this.

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