[Resolved]  Quikr — Fraud Company

Address:110019
Website:www.quikr.com

I had submitted my Ad on quikr for my washing machine. My machine got sold and one buyer had made payment also. I had told Quikr people that since I work I will be only available during weekends for the pickup of the machine. But it was of no use. They still went ahead to arrange pickup during a weekday. I also called them on Monday evening and Tuesday morning to ask them to arrange pickup anytime on Tuesday which was a weekday but that too of no use there executives keep telling you that you will receive call and mail but nothing happens. I spoke to some Zakir, Amit, Puneet and Bharat over there. All of them will give you different information. If I ask them to transfer my call to there senior they will never do that either. And finally after keeping buyers money in bank for the whole week and earning good profit on that they called me and said that my sale has been cancelled and they informed buyer too that I had sold my product to somebody else which ofcourse is not true. Its a fradulent company which should be shut down.
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Jun 6, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2016
Quikr Customer Care's response
Dear Monica, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr
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