[Resolved] Quikr — fraud dealer in quikr

Satpal Bindra

from New Delhi, Delhi

Address:

Pune, Maharashtra, 411057

I want to report an issue that has happened to me for ad id :[protected]. Not sure how the quikr company is registering a fake dealer as premium seller.

I discussed with the dealer on quikr based on his ad posted and he has shared me his wats up number for more info. Once i discussed on my requirement of bed and was ready to pay the amount. We discussed to go via offline not via quikr because of transportation charges. The dealer promised to deliver me the product by yesterday. I made a payment of 9450 on 17th july. Now i am chasing him since yesterday and dealer has blocked my number on wats up and while calling him from separate number i found the incoming facility for that number is not available. I tried to contact him on wats up with a separate number asking for his correct number but still the dealer is not providing his number after reading all the chats. Now my concern is how quikr has registered that dealer as a premium seller..? The one he has shared on the given ad id or wats up is : [protected] shows name as jatinder pal in truecaller. And the one he has registered with quikr is [protected] which is webricot corp ([protected]@webricots.com) in truecaller. Today i have filed a complain at police station as well with all proofs.

Transaction id :

To: bhavsar vini (Oaks. [protected]@kotak)

Google transaction id: cicagkc8l9fndg
Upi transaction id:[protected]

Quikr mislead customers by showing premium ads which attracted my attention and i become victim of cheating and lost my money. Its doesn't matter what way i have communicated to dealer. You taken money from him and listed a fraud person on quiker.

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Sep 4, 2018

Complaint marked as Resolved

How can you close the complaint without any resolution. Or you wait for sometime till the reportee forgets to check the complain and you guys just close it off by themselves without any solution provided to achieve closure of your complaint tickets..? Reopen the complaint until i get a satisfactory resolution.

Quikr customer support has been notified about the posted complaint.

Jul 24, 2018

Updated by Satpal Bindra See the screenshot i had provided. Same dealer posted for various other cities in India.
If you message the dealer for an item. He will reply you. As soon as you asked for his number to call in. He will not provide his number. The one he is been using in Quikr for his ad [protected] has no incoming facility. As soon as you ask that you fail to deliver an order like mine. He will simply block you.

Verified Support

Jul 25, 2018

Quikr Customer Care's response HI. We deeply regret the discomfort caused. We shall get in touch with you shortly and address your issue. Thank you

Jul 26, 2018

Updated by Satpal Bindra Quikr is providing unnecessary answers to me. They blocked the seller only when a customer had highlighted. The seller posted ad in many parts of INDIA which i already shared the screenshot evidences about his post. Just think how much he had looted from other victim customers and not sure if any one else had filed an complain or not. If NOT then i will take this UP to make sure my money gets refunded back also shall go to whichever level i may have to go. I will file a complain against the company for taking money from dealers and not taken precaution by verifying such premium ads. Its a mistake happen from their side. They given me trouble and tortured mentally.

See the response Quikr has sent and by me -

From: Satpal Bindra <[protected]@gmail.com>
Date: Thu, 26 Jul 2018, 3:55 p.m.
Subject: Re: Looks Fraud : Ad id[protected]
To: Quikr Support <[protected]@quikr.com>

Hi Team,

I agree what you said. But the fraudster used premium feature of your website which allow the publisher to keep the ads on top of all the ads. He paid the amount to you and you taken money from him and posted the ads on top of all ads. This premium ad attracted my attention more than any other ads. So I contacted him and become a victim of Cheating and Fraud.

I have already file the complaint into Cyber Crime department in Pune. Soon they will contact you for more details of this fraudster for IP Address, Bank Details and other details.

As you said your online classified website similar to news paper classifieds business in offline world. But for your information many newspaper take ID proof and manually verify the ads, then and then they publish the ads in newspaper. They didn't publish it blindly.

But here you taken money and not taken precaution by verifying such premium ads. Its a mistake happen from your side. You given trouble and tortured mentally. So I am going to file a complaint against you in Consumer Court. Please provide the Address to send the notice.

Regards,
Satpal Singh

On Thu, 26 Jul 2018, 12:01 p.m. Quikr Support, <[protected]@quikr.com> wrote:
Dear Satpal Bindra,
Greetings from Quikr and regret the inconvenience caused to you.

As there is no response from the seller, we have escalated this issue to the concern team to delete all Ads posted by this fraudster and ban him from the further posting of Ads on our site.

Please note, "Quikr" is an online classifieds website similar to a news paper classifieds business in the offline world. We just act as a mere platform for online distribution and publication of the Information, we only verify the phone number/email address and we don't inspect users in person.

Hence, we advise you to maintain caution while dealing/transacting with buyers/sellers on the site. Please go through the safety tips given on the site.

Regards,

Team Quikr

From: Satpal Bindra <[protected]@gmail.com>
Date: Thu, 26 Jul 2018, 3:55 p.m.
Subject: Re: Looks Fraud : Ad id[protected]
To: Quikr Support <[protected]@quikr.com>

Hi Team,

I agree what you said. But the fraudster used premium feature of your website which allow the publisher to keep the ads on top of all the ads. He paid the amount to you and you taken money from him and posted the ads on top of all ads. This premium ad attracted my attention more than any other ads. So I contacted him and become a victim of Cheating and Fraud.

I have already file the complaint into Cyber Crime department in Pune. Soon they will contact you for more details of this fraudster for IP Address, Bank Details and other details.

As you said your online classified website similar to news paper classifieds business in offline world. But for your information many newspaper take ID proof and manually verify the ads, then and then they publish the ads in newspaper. They didn't publish it blindly.

But here you taken money and not taken precaution by verifying such premium ads. Its a mistake happen from your side. You given trouble and tortured mentally. So I am going to file a complaint against you in Consumer Court. Please provide the Address to send the notice.

Regards,
Satpal Singh

On Thu, 26 Jul 2018, 12:01 p.m. Quikr Support, <[protected]@quikr.com> wrote:
Dear Satpal Bindra,
Greetings from Quikr and regret the inconvenience caused to you.

As there is no response from the seller, we have escalated this issue to the concern team to delete all Ads posted by this fraudster and ban him from the further posting of Ads on our site.

Please note, "Quikr" is an online classifieds website similar to a news paper classifieds business in the offline world. We just act as a mere platform for online distribution and publication of the Information, we only verify the phone number/email address and we don't inspect users in person.

Hence, we advise you to maintain caution while dealing/transacting with buyers/sellers on the site. Please go through the safety tips given on the site.

Regards,

Team Quikr

Jul 27, 2018

Updated by Satpal Bindra Please help me with the status.

Jul 31, 2018

Updated by Satpal Bindra Is Consumer complaint checking with Quikr here..?

Aug 03, 2018

Updated by Satpal Bindra Where is my case now..? I see no update.

Aug 13, 2018

Updated by Satpal Bindra Not sure whether this consumer court page is taking complains to such companies seriously..? As i see no update from the company.

Sep 04, 2018

Updated by Satpal Bindra How can you close the complaint without any resolution. Or you wait for sometime till the reportee forgets to check the complain and you guys just close it off by themselves without any solution provided to achieve closure of your complaint tickets..? Reopen the complaint until i get a satisfactory resolution.

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Comments

dipanjana20

from Pune, Maharashtra

Hi satpal, i just came across your complaint and I am also victim of the same issue. Quikr is not responding and they are also partner in this fraud it seems. Quikr simply replied saying this is not their responsibility and concern. Even this person has cheated me. He used a different site name but same contact no and account number for transaction. I have filed a cyber fraud complaint. I have a question for quikr although. What did you verify? How does a person with same contact have different websites and post with different identities? What the hell database do you have? Does it not store the details of the sellers?

Satpal Bindra's [Complaint's author] reply, Jul 30, 2018

I am very sad to know about this Dipanjana that you also became a victim of Fraud and cheat due to Quikr. This company takes money from dealers and earn there profits only. They dont care about their customers at all. I am already chasing police to shift my case to Cyber crime department and shall also be filing an complain.