[Resolved]  Quikr — fraud: packers & movers: new green roadways, pammal, chennai

Address:Chennai, Tamil Nadu

I availed Quikr services to find a packers & movers in Chennai that could provide household goods transport from Chennai to Hyderabad.
I posted the ad in quikr and this Roadways owner himself called me. Writing this as i faced some bad days with this Transport guys when i opted them for transport from Chennai to Hyderabad!

They don't do real transport they are just Brokers! They took my luggage on 23-June-2018 and gave my luggage to another transport on 29-June-2018 and i got my luggage on 06-July-2018 after lot of drama. Even after taking full payment before transport, i had to pay extra huge amount(Secondary transport full amount from Chennai to Hyderabad) to get back my luggage and with a loss of 1 Cardboard box full of things. Overall i paid 2 transports Costs and with 1 Luggage stolen by this so called Roadways.

The person Jeraud J.Kennedy calling himself as MD, will collect half of the payment when he comes to check the luggage and another half while packing the luggage and he claims they have this transport branches allover India but if you ask for any branch details he will divert the topic and while packing he promised me the luggage gets transported safely within 4-5 days and Door-to-Door delivery. All are False Promises!

After that 4-5 days my luggage never comes and no Call as well from Mr.JK. When we call him he will pick only once in 5-6 attempts and then he says some non-sense like it will reach in 2days, then again after 2days when i call, same thing he extends it for 3 more days and keeps on avoiding and he won't give any details of where is our luggage. Mostly he won't pick the call. Then after 13days, when i texted him saying i will come to chennai and take legal action, then he responded with the details of the actual transport where my luggage was in Hyderabad. Then i had to pay the huge amount for this actual transport for bringing my luggage from Chennai to Hyderabad. Overall the total amount i paid for this is 2 transports cost from Chennai to Hyderabad and 1 Luggage loss. Thereafter he won't pick my Call at all.
HUGE LOSS! PATHETIC SERVICE! NEVER OPT THESE CHEATERS!

Quikr should not allow these kind of Fraudsters! Else we will lose trust on Quikr!

I want my Extra Paid Amount back and also my lost Cardboard box.

NEW GREEN ROADWAYS Address:
Jeraud J. Kennedy
Pallavaram, Chennai, TamilNadu.
Mob: [protected], [protected]
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Aug 23, 2018
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Quikr Customer Care's response
Hi Srikanth. Apologies for the inconvenience caused. Please share your contact details and we shall assist you shortly.
Jul 29, 2018
Updated by Srikanth_M
My ph no.: +91-[protected]
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