[Resolved]  Quikr — Fraudulent Sale by Seller on Quikr

We booked a dining table on Quikr from Shrikant Kumar for Rs.4000. Shrikant asked us to pay an initial security deposit of Rs.2000, and told us to pay the remaining when we get the order delivered. We paid Rs 2000 via GPay on March 12, 2022. On March 19, we called him to arrange delivery and he asked us to pay an extra Rs.3100 for "GST related charges" and army rules that require a receipt, he said he will refund the excess amount in cash on delivery. He seemed genuine and we believed him because he shared his army ID and Aadhar card, so we paid him the extra Rs.3100 and he said he would pay us the extra Rs.1100 on delivery. But after we paid him, he stopped picking up our calls and did not answer any of our messages, in fact he called again asking us to make another payment of Rs.3000, which we did not pay, after which he completely stopped replying and refused to refund any of the money we paid him or deliver the table.

QUIKR should note that after doing further research right now we found that this man has already been complained against on the QUIKR website on March 02, 2022 but no actions have been taken and clearly all the "Shrikant" fraudsters are still actively using the QUIKR website.
We further found articles starting from 2018 stating that this army ID is being used.

The fact that Quikr did not react to these complaints is highly irresponsible and unexpected from a well-reputed web portal and this will seriously dissuade any consumers from using the QUIKR portal.
We urge QUIKR to take action against such accounts and respond to consumer complaints on this portal and refund our loss. Alternatively, we need the authorities to ensure that we get the refund on our payment.