[Resolved]  Quikr — guaranteed refund

Website:www.quikr.com

I had put my car on sale on quikr and soon i started getting calls from quikr asking me to upgrade my ad to a premium one paying rs.1500 which is 100% refundable after 1 month if the car doesn't get sold through quickr. I didn't believe them but i kept on getting calls for more than a week saying this guaranteed refund service is available only for that week and i should go for it. But now they are speaking a very different language and they are talking about clicks, etc, which was never mentioned when they called me earlier. All the 5, 6 reps told the exact same thing that i will get back the money 100% if the car is not sold through quickr, there were no other constraints, it was as clear as that. But now they are not ready to refund back my money. This looks to be a big fraud that they are running!
Was this information helpful?
No (0)
Yes (0)
Sep 10, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2017
Quikr Customer Care's response
Hi Vishal. We regret the discomfort caused. Kindly let us know your details and we shall look into it. Thank you
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information