[Resolved]  Quikr — Harassed by the quikr premium ads department

Address:	Bokaro, Jharkhand, 827004
Website:	www.quikr.com

I had put an ad from my father’s account to sell our car, Tata Manza.
Below are the details of the ad:
Registered phone number – [protected]
Tata Manza Aqua Safire 2010
Price: ₹ 320000 Ad ID:[protected] Category: Cars & Bikes, Cars Posted on: Feb-23-2017 Active till: May-24-2017

On recommendation from a quikr executive, we paid an amount of Rs 1499/- for conversion of our ad to premium category. We were also assured that if we don’t get calls/customers between 7 to 30 days, our payment will be refunded.

• My Payment Details

• My Ad Credits Payment Details
Order Id Ad Title Pay Date/Time Payment Mode Invoice
NT[protected]BOKAROSTEELCITYO7336709 Tata Manza Aqua Safire 2010
Ad ID:[protected]
Category : Cars & Bikes, Cars Feb-27-17 08:01 Online

It is to inform you that, we have not received a single call from any customer since inception.
Moreover, when I call on the customer care number and make requests for callbacks, not a single time I have received a call back.
I have also written mails to the concerned team, bu to no avail, I get only system generated replies.

This is the 3rd time I am writing a complaint over any forum and the 10th time I have raised the concern in total.

I am really disappointed with quikr and need my money back. Please assist.