[Resolved] Quikr — Harassing the customer: neither product received nor refund of the money | |||||
Ad_id[protected]: i had ordered a metallic wardrobe from quikr on 26th of last month. quikr was supposed to deliver the product on 30 th june. it is 7th july and i still have not received the product. they refuse to give my money back as well. i call their customer care everyday 5 times since last 6 days, but i do not get any proper response. their executives put my call on hold for over 30 mins and never respond back. everyday since 30 th june, i am told that i will get the product but i never get. i wait at home everyday but the product never comes. Their support team ignores my emails, i have not got any response from them. On insisting that i want my refund as they cant deliver the product, i am told that i should wait 1 more day and i will get my product. Was this information helpful? | |||||
Aug 8, 2016 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Jul 07, 2016 Quikr Customer Care's response Hello Reeta,
We regret the inconvenience caused. We've shared your Ad ID with our support team and they will get back to you shortly.
- Team Quikr
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This is the worst I have seen till today.
Give me my money back if you cannot deliver the product.