| Address: | Bangalore, 560037 | | Website: | www.quikr.com |
Quikr promised for RTO service (HP removal) and requested for transfer of 1500 rupees to a link provided by the said Mr.Puviyarasan.
After making the payment there has been confirmation that the payment was received from Mr.Puviyarasan but no invoice was sent except for a reference number.
Along with the confirmation email of the payment Mr.Puviyarasan sent two other email contacts stating as point of contacts in case of escalation.
Renuka.prasad and RTO @quikr.co.in, none of whom have responded to any emails so far.
The payment was made on Oct 23 2019 and after realising that the Quikr online review was pathetic online with customers being cheated, with RC cards being withholder. In some cases customers mentioned the same names as in this email.
Also the promised service was door pick and delivery which on request for service cancellation, I was asked to courier my card and details to their address claiming some accident to the person who was supposed to pick up my details.
Either ways I requested for cancellation and a so called Ramitha.[protected]@quikr.co.in agreed to refund the amount after cancellation charges of 300 or 10% are levied on 25th of Oct 2019.
I have agreed to the same provided that Quikr provides a valid receipt for the cancellation charges.
The Quikr team has not been able to provide a receipt for the cancellation nor were they able to transfer the remaining amount to my account number.
Ramita promised to send updates by 16th Nov 2019, but there has been updates from their side.
On 18 November Ramitha responded saying that Quikr team would take 12 more working days to process the refund
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