[Resolved] Quikr — id:[protected]wrong product delivered by seller | |||||
Dear team, I would kilike to appreaciate the whole quikr team, who work round the clock and fulfiling the customers requirements thru providing a platform of buying and selling on quikr.com But i regret to inform you that, this time i got duped by seller and delivered a wrong product what i have purchased. I have ordered two doors shoe rack one drawer, dimension are h92-l60-b34 (As shown in the product details) But seller delivered a one door, one drawer shoe rack, in pics i have attached the drawer is not working properly, out of order and door is also not working properly. May i have request to your dilligent team, kindly accept my request to return this wrong product and return my hard earned money to my account. Also take proper action towards the seller who provided wrong product to me. It might possible in past they would have delivered such wrong product also or might be possible on near future they will provide again wrong product. Kindly take neccesary action, do the needful and start a process of returning of my hard earned money. Thanks and regards Vijayendra yadav Was this information helpful? | |||||
Dec 18, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Nov 13, 2017 Quikr Customer Care's response Hi, We regret the dismay caused. Kindly let us know your registered contact number and we shall look into it. Thank you
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I appreciate the your efforts and concern over this matter. Yesterday i have mailed the seller and raised this issue.
Unexpectedly the seller called me back, and heard the issue and given assurance to replace the wrongly delivered product to purchased one.
By 16:00:00 hrs (sunday) i got my stuff in good condition as shown in picture.
I appreciate the efforts of seller and Mr. Sachin, who given me confidence of buying stuff from genunine seller.
Have a great future ahead to your all team members and seller.
Thanks and Regards
Vijayendra Yadav
Sent from my iPhone