Quikr India — Payment not received for the sold product

Address:	Mumbai City, Maharashtra
Website:	www.quikr.com

Hi Please dont sell any products through quikr i had a worst experience with it. We have posted an ad for washing maching with ad id:[protected]. we spoke to the buyer and he made a payment on 15th sep.(Refer images).they delivered the product on 18th sep to the buyer and the buyer confirmed us as well that they received.. . The quikr people has told us that we will receive the payment in 48 hours after delivery. Till now we are calling customer care and going behind these people (for 11 days called them more than 10 times) they are just providing us an invalid UTR no and asking us to check with bank. we spoke to bank they are saying it is not traceble and not received in my bank. From quikr customer care we are not getting any proper response all are providing the same UTR number saying they have only that staus at their end.Else they have provided 3 mail ids [protected]@quikr.com, quikr.[protected]@quikr.co.in and asked us to drop a mail. Even there we did not get any proper response they have provided the same UTR no(refer images). Also my buyer also droped a mail onbehalf o[censored]s to settle the payment he received a reply which was irrelevent to what he asked for(Refer images). Also the customer care people when we speak they are not providing any solution they are saying we will call u back in 30 min but no response from them