Quikr India — Premium posting payment made the add is not posted

Address:

Chennai, Tamil Nadu

I have posted an advertisement ref id[protected] Senior citizen living facility - membership and bought Premium ad pack - id 106035 BOTH DATED[protected] pack valid for 90 days and a credit of 50, for a value of Rs 10000/- posted in " lifestyle & health " but one Banu Ruksar called me and said that it should be posted in Services and the Credit is only 28, and it will be posted with in 2 days, that is on or before Sept 2, 2015 . Now it is two weeks, no action is made and in-spite of repeated reminders and mail . I have also called Chennai quikr branch and spoke to one Mr. Mohan, he assured, he is going to send a person to solve this issue immediately, but no one turn up . Under this circumstances, i have asked to refund the total money as the advertisement is not approved or posted by Quikr . I have sent mails to customer service, anamika.[protected]@quikr, [protected]@quikr, the appellate authorities but no response .