[Resolved] Quikr — Lenovo vibe x2

nav974

from Gurgaon, Haryana

Address:	Bangalore, Karnataka, 560076
Website:	www.quikr.com

I had sold the cellphone through quikr. The product never reached the buyer but the customer care people are saying that the product has been rejected by the buyer.
I talked to the buyer, according to him he never got the phone delivered to him, rather he received a message from quikr that the booking has been cancelled.
His refund has been initiated but its almost more than two weeks I haven't received my phone week.

The customer care has stopped receiving my calls. They don't even know what is the issue with this. They just say today i will get the phone.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2016

Quikr Customer Care's response Dear User, We are sorry to hear that. We will look into this right away and take the necessary corrective steps. Please write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We care, Team Quikr