[Resolved] Quikr — Misleading advertisement and non refund of money

Sushma009

from Bengaluru, Karnataka

Address:	560037
Website:	Quikr.com

I placed an order on qickr.com, my order #[protected] and ad id :[protected] . On 8th april i booked and made the payment for the product till today i have made plenty calls and written mail to support team but only one reply came on 5the day that " we are sorry" give us another 3 days to resolve the issue. As per their advertisements they say - within city they deliver in 1 to 2 business day. So on 5the day i wrote them to cancel my order and refund my money. Till today, on 7th day also i haven't got money or a call from their end. There fore, again i mailed them to refund money or else i ' ll take the issue to consumer court. But i think they feel they are above laws. I want my money back as soon as possible. I have attached one screen shot of their reply which is two days back. Till now they have not take any action.

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Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2016

Quikr Customer Care's response Dear Sushma, We are sorry to hear about your experience. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr

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Comments

Sushma009

from Bengaluru, Karnataka

It's been 12 days, it's regarding add id[protected]. Yet no call or reply on refunding my money. What kind of company and support team is this? They simply ignore customer issue and don't pay back their own money. Look into the matter, it's getting high time now.