Quikr — Misleading information to make people to convert free posted advertisement as paid advertisement

Address:Bangalore
Website:quikr.com

Quikr company advertises that free advertisement can be posted on its website for sale purchase of any old item. However after free advertisement is posted they send some fake incomplete contact details infirming that these people are looking for similar item which is advertised for sale / purchases in free advertisement. The advertiser is asked to update to paid advertisement so that sellers / buyers can contact them directly and it is also informed that complete contact details of sellers / buyers will be shared with advertiser.
However after taking payment for 30 days advertisement no contact details are shared and mails also stop coming from quikr company and directly also hardly anybody contacts as it apoears that as per requirement the paid advertisement is not posted as per derails given.
Till my advertisement was firee posted ad everyday some incomplete contact details were recd and message and phone calls were received from quikr to upgrade it to paid advertisement. However since payment of rs 1001 is made online for 30 days paid advertisement neither any contact details are shared by quikr nor any direct contact is nade by anyone as was suggested and informed while informing benefits o[censored]pgradation to paid advertisement. Thus there is hardly any benefit for posting free or paid advertisement for anything on quikr
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Quikr customer support has been notified about the posted complaint.
Sep 18, 2020
Updated by mehta rajiv
Even after notifying and acknowledging the complaint and asking for Ad ID etc no response is coming forward as money has already been taken and required work is not been done as was assured while taking money. Very sorry state of affairs in Quikr and there is no immediate remedy for consumers
Sep 25, 2020
Updated by mehta rajiv
Shameless Company only meant for looting people who need some service. Nothing is free as posting free ad is a trap after which to upgrade the ad to premium money is charged and once money is paid no service regarding ad and no response from Company ..Should be criminally prosecuted.
Complaint comments 

Comments

Hi Rajiv, kindly message your contact details and AD ID or email to [protected]@quikr.com we shall assist you. Thank you.
Contact details and Ad ID sent as required but still no response by Quikr to resolve the issue .One should avoid giving paid ads on Quikr and be careful before buying / selling any item through Quikr
Quikr is hopeless and fraud Company for advertisement of old products .No response from buyers / sellers whether free ad is posted or paid ad is posted .No response is received nor leads are given as promised . And on complaint being made for anything no reply or solution .In the alternative OLX can still be relied and should be preferred and no body should waste money by paying in favour of Quikr whether it is smallest amount for any ad or other service .

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