[Resolved] Quikr — Money partially refunded for cancellation

bliss82

Address:	560034
Website:	bangalore.quikr.com

Yesterday, i've purchased a product through online by a seller. Due to some concerns with the product not met my requirements, i've requested for cancellation. During the cancellation, as specified by quikr team there wouldn't be any cancellation charges as the product not been picked up. They told the amount will be refunded.

Now, the new story starts they started charging on my payment & didn't refund my full payment.

They charged me a cancellation fee of 200/- without any proper reason.

They're saying new rule that when buyer makes full payment a cancellation fee of 200/- will be charged.

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Feb 14, 2017

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Jan 13, 2017

Quikr Customer Care's response Dear User,

We regret the inconvenience caused to you. We've shared your contact details with our support team and they will get it resolved at the earliest.

Thank you.

- Team Quikr