Quikr — Neither Refund nor Product received for prepaid amount

Hi, I am writing from Delhi.

I came across Ad Id no[protected] on Quikr for sale of Samsung Galaxy Tab S4 for Rs 13000 and contacted the dealer separately on the whatsapp No [protected] as that's what the ad required buyers to do on 26 Oct. As required by him I paid him Rs 6000 (50% of the agreed price of Rs 12000) same day. Next day he called me and said the product was out of stock and refunded the money in 2 installments.

From truecaller I learnt that this dealer's name was Ravi Yadav and he told me he was from Bengaluru. He had also whatsapped me a shop name and address of Bengaluru.

He again whatsapped me on 8 Nov saying the tab was available for Rs 13000.

The next day I received a mobile network call from [protected] who told me he was the manager of the above mentioned dealer and he would be dealing with me. This no dosen't seem to have Whatsapp and Truecaller shows it as Rajat Singh from Kanpur.

I again received message on my Whatsapp from this caller from a different no [protected]. Truecaller shows the details as QUICKR OPPO, Uttar Pradesh. Network calls to this no dosen't go through.

Initially, I transferred him Rs 6500 (50% of Rs 13000) via the QR code he sent me.
Later he told me full amount was needed in advance and I paid him that as well. He said he was in Pune and he was arranging it from Ghaffar market in Delhi itself.

Still later he told me the product( Manufacturer Refurbished 15 day used Samsung Galaxy Tab S4 with 6 months Samsung warranty) was available at increased price of Rs 20000 only and I ended up paying him full 20000 in 4 transactions through PAYTM via the QR code he sent me across days.

He then whatsspped me some fake bill and courier doc saying it has been couriered vis E Com which I ccontested. He had also sent me a photo saying it was his, which I doubt and also a Ghaffar market address without shop name.

Then he said he will refund yest which he didn't do and further asked for GST of 18% of Rs 20000 or Rs 3600 which I didn't pay. Upon saying that I will lodge a police complaint for not refunding, he Blocked my no yesterday and it is still blocked. The no of the first dealer mentioned above is also blocked.

The monies were transferred via PAYTM UPI to
Verified Merchant
BHARATPE.[protected]@ICICI
'KM SEEMA DEVI D' BEAUTY PARLOUR as recorded by Paytm and my bank.

Request to look into this and arrange for the refund of my Rs 20000 from the said dealers whose numbers are appearing in Quikr.

Thanks and best regards.