[Resolved]  Quikr — No one works in this company. Employees take salary for free

Address:	Surat, Gujarat, 395017
Website:	quikr

Hello,

I had order that is 10230902 .

No one send me the status of my order. Till the time I followed up with the company. On 31st March I was confirmed by Abhishek and Dada jaun that they will get back to with status after checking with the seller as the order was not with seller.

But I informed them that the product is still displayed on website. Then they just cancelled the order without giving me call. On 31st I got email that my order got cancelled and was not given call as promised by Abhishek.

I have to chase the company and I had written email twice to the company on 07th April and 12th April for the status of refund but no reply on email.
I talked to Divyanka in Quikr Certified as she was senior manager and she said that on 07th April the mail was forwarded to Quikr support due to some reason and that is the reason they did not send confirmation for the same.

Repeated Follow up first for the order and second for the refund has costed me 100 rs of my balance. I want the company to cut the amount from any of the above mentioned executives and set an example amongst the staff that lazy customer attitude will cost the empoloyees warning letter as well as salary deducted for poor customer service.

Its not about compensation its about poor customer experience.

Thanks.