[Resolved]  Quikr — no refund for completely unused premium ad - a scam by quikr?

I listed the product i wanted to sell on quikr. Soon a sales representative from quikr called and advised me to buy premium pack worth rs.1300.

For which they would provide me premium ad services and most importantly a person will come from quikr and after checking my product they will list it as certified product so it can sell faster and quikr will provide 6 months warranty for any user who buys it.

After purchasing premium services. The sales person stopped answering my calls. Well i thought i got scammed but called up customer service of quikr and they did say i have made a recent purchase of the premium ad, though they said they have no such "certified" service when i queried about it.

Now the sales representative has blatantly lied on how quikr is going to provide me the certified service and/or used his gibberish tactics to misinform clients to buy the premium service.

I want a full refund as i haven't used the premium service since day one and have been calling them up since then and reported it. And quikr basically doesn't have a refund policy for this. It's a premium support how can you not give refund? If you haven't used any.

I request a full refund for this otherwise i see this as a big scam by quikr.

Details of the sales representative
Ravi kumar
[protected]