[Resolved]  Quikr — no response from quikr on product sale - cheated by upgrading add to premium with no service

Address:

Hyderabad, Telangana, 500090

Mail 1 :
Prama murthy
Mon, sep 17, 10:41 am (8 days ago)
To pushpalatha. S, manpreet. Singh

Hello pushpalatha / manpreet,

I am extremely disheartened and sad to express that the my experience of selling my product has been worse at quikr.
I had posted a free ad on sep 2/3 for the sale of my *bridal lehenga*, after which i received a call from your executive from delhi.
When she spoke — she promised to have my product sold within 2 weeks of the ad if i upgrade to premium account.
I have spent 2000/- rs on the upgrade and ever since then — i have posted ads everywhere possible.

I have not received even one response since the post.

It is very very horrifying to realize that quikr has cheated on the premium deal.

If i had kept the free ad as is — i would not have felt this cheated. You have made me spend 2000/ for no benefit.
Please refund it asap if you really consider customer satisfaction.

Mail 2 :
Hello pushpalatha /manpreet,

This is the limit of irresponsibility and ignorance.
After the previous mail on 17th - i received a call from your delhi based executive.
She calls to tell me that she will check the account, do whatever necessary and did not even call back.

I call up to your number and another executive picks up saying that he will inform you and get back within 5 min on 21st sep (Friday)

You have the worst service that i have encountered so far.

There is no point in writing mails when your basic courtesy is gone grazing.

If you really have any marketing sense — please have my product sold asap or get my money back.

I am extremely sad and provoked to say that i will reach a higher level of action if this is not taken seriously.

Regards,
Prama ramaprasad.
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