Quikr — non delivery of moto e

Address:560049

Hello sir,

This is to inform you that, i have placed a mobile moto e last wednesday (01-jan-2020) which committed to delivery product on next day 02-jan-2020 and paid rs 1000 in advance, but still today i dont find any information. Even i called customer care for 5 times to know about the status, as they asked to check with bazaar and ivr announcement was 2 hours of working day. Iam not getting any right response from your team

Kindly treat my complaint on priority and let me know the delivery date of mobile. If not request to cancel my order
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Quikr customer support has been notified about the posted complaint.
Verified Support
Jan 09, 2020
Quikr Customer Care's response
Hi Nidhin, we apologize for the inconvenience caused. Kindly help us with your contact details and AD ID or email at [protected]@quikr.com we shall assist you. Thank you.
Feb 05, 2020
Updated by Nidhin R
Hi
Already communicated to door step, but still no response

Kindly cancel my order, as i dont want to proceed further

AD ID:[protected]
Ticket no : [protected]
mobile no : [protected]
Complaint comments 

Comments

Dear sir
you will pick up my product on the scheduled day(29/12/19) .today 5th day, but not pickup, no call, no respond, daily i call on costumer care, but not reply after 5th day .
Not getting a refund and the staff are very rude. third-class company

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