[Resolved]  Quikr — non existent customer service from quikr home

Address:Pune, Maharashtra, 411013

I am a home owner who has rented my home to quikr home (Originally grabhouse). I have been trying to get resolution to simple problems and none of them have been resolved in months.

Problem #1. Quikr deducted tds on the rent they collected but never landed up depositing this to the govt. When i tried to claim it govt is saying we don't see it in the 26as. For months this is an open issue. No resolution.

Problem #2. Quikr has 5 girls staying in my house and claims they have all signed agreements. However, they refuse to get these agreement registered even after repeated reminders. Again its been months but no resolution. My society is asking for identity o the tenants and i do not have anything.

Problem #3. Quikr deduced 13k without notifying me. When i asked for details they are unable to provide. As per contract, they are supposed to cover all incidentals and i'm only supposed to cover maintenance charges. No updates for months.

Totally, unprofessional folks running the show in pune. I have one contact now in bangalore but its not helping that the person is in blr.

Totally frustrated and unhappy!
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Nov 18, 2018
Complaint marked as Resolved 
No steps have been taken by the company except writing to me on this forum. In fact I found fraud that they haven't even paid the electricity bills for my flat and now my flat electricity has been cut off. NOT RESOLVED!!!
Quikr customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2018
Quikr Customer Care's response
Hi. We are sorry for the discomfort caused. Kindly share your contact details and we shall assist you. Thank you
Nov 17, 2018
Updated by premald
Sunil HM (sunil.[protected]@quikr.com) has been my primary contact. He has been totally non-responsive. And Just so you know I recently learnt that they have not paid electricity bills for months amounting to Lakhs of rupees.

If you want to talk to me please call me at [protected] - I live in the US.

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