[Resolved]  Quikr — Non-payment of 87000 rs taken from buyer more than 10 days back

Address:Bangalore, Karnataka, 411027
Website:www.quikr.com

Hi,

I have contacted Quikr multiple times for the payment of the 2 stuff that has been posted on their website Ad_ID[protected] and Ad_ID[protected]. I havent received the payment for either although it has been more than a week since the delivery has been done. It is not a small amount by any stretch of the imagination and i don't understand the reason for delay. Besides this every time I have contacted Quikr, there has been contradicting information being given by every single one of their guys. Let it be the first person i spoke to or the subsequent ones after a certain point i made sure that i took down the names of the guys as there were different kind of contradicting information being given to me by every person i spoke to. Let it be Manoj (who is pleasantly on vacation), or Girish (who himself gave me 3 contradicting dates when the payment was already credited) and then Balaji.

Balaji atleast was able to make sense of what i was saying, which was a slight relief considering the quality of the conversations i was having prior to that.

What is shocking to me is that there have been payment issues for both the adds i posted. So the failure rate and thereby the dissatisfaction rate was 100%.

If that wasn't enough there was another issue with regards to the Pick up ad Delivery of another advert i posted for which i got contradicting information.

And for every single failure, there was only 1 response i got right from the first person I spoke, to the last 1 - Technical issues. Its surprising they get any work done with all these Technical issues.

I dont know about you guys, but 87000 (Ad_ID[protected] and Ad_ID[protected] is a lot of money for me. And i dont get any compensation for the delay and all the inconvenience but i am sure you get a decent amount by way of Interest for the extended period they have the money. Explains how their business model works.

I had plenty of stuff i still have too sell (i am relocating) and besides that i been recommending Quikr to other friends. You can imagine what i would be doing if i dont get the promised money within the next 2 days as was promised by Balaji V.

I usually find the kind of bad mouthing practices done by people on Social media very trivial but i now understand where they come from and also how effective it has been for those who have gone down that road.

Regards,
Vineet
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Nov 29, 2016
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Oct 25, 2016
Quikr Customer Care's response
Hi Vineet,

We're sorry for the discomfort caused to you. We've escalated your issue to the team concerned and they will get back to you.

Thanks.
Complaint comments 

Comments

Its been more than 2 days sicne I spoke to them and sent this email and I have not heard from them till date.

Even when I called them today all they said was that the delivery will be done in 2 days time.

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